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For Delivery Delays inquiries, please contact your Local Post Office immediately.
United States:
You may directly contact your Local Post Office ( USPS ) for more information about the package and schedule of delivery.
PLEASE READ: What is Dispatch from Sorting Center indicated in USPS? it means that the package left China and being transported to United States and it will be updated in the EMS and USPS website as soon as the package arrived in your Country. Estimated time to receive the guitar is 20 – 30 Business days after it was dispatch. Please be patient because we do not have Full Control over the Shipping Companies and contact your local post office if you have further queries.
Expect a delivery delays due to bulk packages piled up in US Government Customs and USPS - Time frame: 15 - 30 WORKING DAYS to receive the packages after dispatch. All of our packages are insured. USA GOVERNMENT CUSTOMS has been very slow in releasing the packages so please be patient because we do not have full control over the USA Government Customs.
Track directly with the following logistic partner's website:
United Kingdom:
You may call the Parcel Force directly for more information about the delivery schedule of your package and signature is required upon delivery to ensure that your guitar is safe and in best condition.
You can visit the Parcel Force website at http://www.parcelforce.com/contact-us or call Customer Service team on 03448 00 44 66 - Customer Service Advisors are available 8.00am - 7.00pm Monday to Friday, 8.30am - 5.00pm on Saturday and 9.00am - 5.00pm on Sunday, excluding UK Public and Bank Holidays.
Sometimes your package status might take up to 7 days to be updated on our logistic partner's website.
Track it directly with the following logistic partner's website:
https://www.ems.com.cn/english.html
Other Countries:
Sometimes your package status might take up to 7 days to be updated on our logistic partner's website.
Track directly with the following logistic partner's website:
https://www.ems.com.cn/english.html
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Darius Scheider
Custom Shop Marcus Miller Bass
www.dariusscheidermusic.com www.talkingstrings.com
Dr. E C Fulcher
Ordered 15 Personalized Guitars
Dr. E C Fulcher - Ordered 15 Personalized... by thetopguitar
"I have purchased 15 personalized guitars from the top guitar custom shop. All the guitars have met or exceeded my expectations. Great workmanship and quality work. An exceptional group of people to work with. They are ready to answer your questions or concerns. The one time i had a concern about a guitar they responded immediately and handled the situation more than i expected. I highly recommend this company!" Dr E C Fulcher Jr - Abingdon, Maryland USA.
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