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Stripe Inc Payment Gateway Update

To all of our valued customers, please be advised that despite all the commotions with Stripe Inc. Payment Processor, we have finished all of our ordered custom guitars and basses and some are still in production and please email to us at admin@thetopguitars.com if you wish to proceed and we will be posting photos of the finished project custom guitars and basses here on our Facebook page.

Please be guided that The Top Guitars Company does not withdraw the funds of our customers from Stripe Inc. Payment Processor once they paid it until the guitar is shipped and received by our customers, the reason being, just in case the customer will cancel the order, refund for repair or returns. See attached screenshot that Stripe Inc. holds the payments of our customers that are still on production and still in transit for delivery in the amount of $66,655.30.

We deeply apologize for this inconvenience as we do not have full control over Stripe Inc. Payment Processor Policy and we asked our valued customer to kindly, please contact your Bank directly and file a chargeback or dispute in order for our customers to get a full refund.

In good faith and to protect the interest of our valued customers and for security purposes, please contact your Bank directly and file a chargeback or dispute inorder to get a full refund.

We will be posting here on Facebook the finished ordered guitars and basses of our customers.

Darius Scheider

Custom Shop Marcus Miller Bass

 

www.dariusscheidermusic.com www.talkingstrings.com

Dr. E C Fulcher

Ordered 15 Personalized Guitars

Dr. E C Fulcher - Ordered 15 Personalized... by thetopguitar

"I have purchased 15 personalized guitars from the top guitar custom shop. All the guitars have met or exceeded my expectations. Great workmanship and quality work. An exceptional group of people to work with. They are ready to answer your questions or concerns. The one time i had a concern about a guitar they responded immediately and handled the situation more than i expected. I highly recommend this company!" Dr E C Fulcher Jr - Abingdon, Maryland USA.

Customer Testimonials
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«I am the proud creator and owner of this particular guitar. I love it!& ...»


Todd Ma... Coon Ra...

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«Not sure how you guys do it my friends...the guitar i purchased from ya ...»


Ray Wal... Allen P...

Thank you very much
«Could you please keep me up to date on all your special discount prices ...»


Kenneth... Glenmor...

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