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Customer Reviews

A Thousand Thanks To Our Clients Who Send Video To Share Their Experiences

If you are interested to send us your video, please contact Andy at

What Our Customer Say

Our love of guitars is shared with all our friends, our customers. We are grateful and humbled by the inspiring words they have sent us, and we would like to share some with you.

If you would like to add some comments and a photo of you and your guitar, we would be honored to include it. Thanks to all of you for helping to keep the dream alive!

Click here for our recent customer reviews and testimonials:

"I'm just writing to say I've finally received my guitar, It's even better than it looked in the photos and sounds fantastic, Well worth the wait! I'll defiantly be recommending the site to other musicians and I can see myself using it in the future. And thank's for all your help during the delivery process."

Custom Shop CS Sunburst 4003 Fireglo Electric Bass With Hard Shell Case

Many thanks

"I was extremely skeptical about buying this guitar. I decided to take the chance anyway and see how it turned out. As soon as I saw the guitar, all of my worries disappeared. It plays like a dream and sounds terrific. The guitar is cosmetically beautiful and surprisingly accurate to the original '56 Paul. I couldn't be happier. I WILL be buying another axe soon."

Custom Shop Les Paul Gold Top Electric Guitar

"Hello!! I have just received my double neck guitar and it is in top condition! I've set it up and it plays beautifully! Thank you for the support surrounding the purchasing of this product and the product itself!! I would definitely buy from you again in the future :) Thanks!!"

Oliver, United Kingdom
Order: JEM7V White Double Neck 6/12 Strings Electric Guitar With Hard Shell Case Tracking number: EE620271349CN

"It might seem that this product is not worth it but it very much is worth the price and the wait. The sound is very similar and the look is spectacular."

Matthew, North Carolina USA
Order: Custom Shop 2 Pickups Electric Guitar Black - Tracking number: EE620272260CN

HI Top Guitars,

"Ive received my bass guitar and may i say it was worth the wait im over the moon with the quality and sound its absolutely mint !Thanks also for your quick response to my emails ill definitely be making another purchase in the near future and by the looks of it so will my friends.
Cheers !!!

Regards Russ
Order: Custom Shop Inspired Black 4 Strings Bass - Tracking number: EE620271220CN

"The guitar is BEAUTIFUL!!!! My son couldn't be happier, this was a graduation gift and he LOVES it. Thank you very much. The quality is unbelievable and its just gorgeous."

Sincerely a very happy customer,
Della, USA
Order Number: 3628 - Tracking Number: EE506451259CN
Silver burst Les Custom Silver White Electric Guitar

"I just received my shipment in today and all I can say is WOW! Your products are out of this world! So happy with them. Thank you very much for all of your hard work with products, shipping and customer service. Keep it up!"

Evan L, USA
Order Number: 3677 - EMS Tracking Number: EE506575409CN and EE506575369CN
G Custom Shop Slash LP vos purple Electric Guitar
New DG 335 Jazz Guitar Ocean Blue
SJ200 vintage sunburst with fishman pickup acoustic Electric guitar

"One happy customer with this Custom Shop DG335 ! ! Wow blown away! awesome guitar! many thanks!!!!!! Will buy again thats for sure if your producing quality of this standard ! Obv i will replace odds & ends in pick ups pots etc but just wow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU ! Guitar Factory for sending me a quality guitar 10 days from china to UK!"

Chris, United Kingdom
Order #8752 - EMS Tracking Number: EE636812078CN
Custom Shop Inspired DG-335 Jazz Guitar Ocean Blue

"I am pleased with the guitar I ordered from you and received in good condition this week."

Thank you,
Thomas D., USA
Order Number: 3708 - EMS Tracking Number: EE458504060CN
New DG 335 Jazz Guitar Ocean Blue

"Hi, I just ordered one of your fireglo basses. I am so pleased with the sound of the pickups, and the bridge is great for adjustment. Is it possible for me to order the same parts so I can use them on my other basses?"

Marcus, USA
Order Number: 3749 - EMS Tracking Number: EE349322945CN
New Fireglo 4 Strings Electric Bass Blue

"Top Guitars is an A+ hall of fame caliber company. I'm a repeat buyer as I've bought guitars, namely Custom Shop Inspired Rickenbacker Guitar and have been very happy. This time it was the Custom Shop DG335. This guitar not only looks great but it plays great and sounds great. The humbuckers are the real thing. I'm like a kid in a candy store right now from not only this guitar but from the other ones I've bought from this company."

William, USA
Order #103 - EMS Tracking Number: EE636811316CN
Custom Shop Inspired DG335 Ocean Blue Electric Guitar

"Very please with my Bass I ordered with you. Just one little problem, The bass is Left handed but was strung Right handed, so will require setting up. Not a problem for me, but just thought you should know for future left handed orders. I shall still be recommending your company, Received my order very quickly."

Thank you,
Robert Threapleton, UK
Order Number: 88877 - EMS Tracking Number: EE491044509CN
Left Hand Bass 4003 Blue Burst Electric Guitar

"Just received guitar. Very pleased with it. Arrived much quicker than I had expected. 10 out of 10!!!"

Thank you very much.
Lindsay Hannigan, Australia
Order #129 - Tracking Number: EE620270658CN
Custom Shop Red ES-335 Bigsby Tremolo Jazz Guitar With Hard Shell Case and Fret Board Wood: Ebony

"Received guitar. Everything seems to be in working order. Trem arm does not fit floyd rose, not a big deal. Once i set it up to my liking it should be a fun guitar. Thank you"

Mark P., USA
Order Number: 3787 - EMS Tracking Number: EE515053365CN
Custom Shop Jackson SL2H USA Soloist Maple Electric Guitar


Darius Scheider

Custom Shop Marcus Miller Bass

Dr. E C Fulcher

Ordered 15 Personalized Guitars

Dr. E C Fulcher - Ordered 15 Personalized... by thetopguitar

"I have purchased 15 personalized guitars from the top guitar custom shop. All the guitars have met or exceeded my expectations. Great workmanship and quality work. An exceptional group of people to work with. They are ready to answer your questions or concerns. The one time i had a concern about a guitar they responded immediately and handled the situation more than i expected. I highly recommend this company!" Dr E C Fulcher Jr - Abingdon, Maryland USA.

Customer Testimonials
Thank you very much
«I am the proud creator and owner of this particular guitar. I love it!& ...»

Todd Ma... Coon Ra...

Thank you very much
«Not sure how you guys do it my friends...the guitar i purchased from ya ...»

Ray Wal... Allen P...

Thank you very much
«Could you please keep me up to date on all your special discount prices ...»

Kenneth... Glenmor...

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